Lexey gives your website an AI agent that answers customer questions from your own website and content. You set it up and improve it by talking to Lexey, not by building flows or writing prompts.

Do I need a helpdesk to use Lexey?

No. Lexey is built for businesses that don't run one. When a customer needs a person, the agent takes their details and emails the request to the inbox you already use, and webhooks can send it on to other tools.

How long does it take to set up?

Most businesses have a working agent in minutes. Paste your website address, answer a few questions, then add one line of code to your site or share a link to a hosted chat page.

What happens when the agent doesn't know the answer?

It answers only from what you've taught it, so it says it doesn't know rather than guessing, and offers to take the customer's details for your team. Lexey points out the questions it couldn't answer so you can fill the gaps.

Can it hand a customer over to a person?

Yes, by email: the request arrives with the customer's details and the whole conversation, and your team follows up. It doesn't pass a live chat to a person mid-conversation.

How much does Lexey cost?

Starter is US$19 a month and Growth is US$49 a month, each with credits included. Every new account gets free credits to try Lexey, with no card needed.

Set up in 5 minutes · no code

Let your website
answer customers

Lexey learns your business from your website and creates a customer-facing AI agent that's tailored to your tone and safe for your customers.

See pricing

No credit card needed

Live demoAsk it anything — it learned from lexey.ai

Built in

What you get

Setup, deployment, monitoring, and safety — all included.

Talk to LexeySetup

Import the FAQ from tidewell.example/faq

Lexey read tidewell.example/faq · 24 questions

Lexey

I read 24 questions on that page. 18 aren't in your knowledge base yet, so I've drafted an article for each. Want me to save them?

Yes please. And keep answers short and friendly.

Lexey

Done. 18 articles saved, and your agent will now answer in a short, friendly tone.

Also add our workshop hours

What changedJust now

Knowledge18 articles addedSaved

ToneShort and friendlySaved

Delivery times/faq
Returns and refunds/faq
Bike fitting/faq
Servicing and repairs/faq

and 14 more

Business contextDone

Common queriesDone

Ideal responsesDone

BoundariesNext

Lexey

Next: what should your agent never say, and when should it hand over?

Set up in minutes

Paste your website URL or chat with the setup agent. Lexey learns your business and starts helping customers — no forms needed.

Docs

Delivery timesPublished

Bike fittingPublished

Workshop hoursPublished

Lexey

I've added “Workshop hours” to your knowledge base.

Learns from your content

Import from your website or build knowledge through conversation. Review responses and refine answers over time via management chat.

Docs

From Lexey09:41

[Escalation] Wants a quote for 12 fleet bikes — sam@example.com

Sam runs a delivery firm and asked about bulk pricing. Contact details are in the conversation.

Leads & escalation

Collects customer contact details, sends email alerts for complex issues, and fires webhooks — all configured through conversation.

Docs

Reply checkQA 2 / 5

“Yes, a full service takes three working days and costs £60.”

Missing knowledgeNot in your knowledge base. Add servicing times so Lexey can answer.

Safe by default

Every message is screened for prompt injection before the agent answers, and every reply is checked for hallucination and tone, with anything flagged for you to review.

Docs

<script
  src="https://lexey.ai/embed/widget.js"
  data-tenant="tidewell-cycles"
></script>

Hi! Ask me about bikes, fitting or servicing.

Embed on your website

Add AI support to any website with a single line of code. Choose an embedded chat, floating widget, or standalone hosted page.

Docs

curl -N -X POST \
  …/customer/conversations/$ID/messages \
  -d '{"message": "Can I book a bike fitting?"}'

StreamingYes. Fittings take about an hour, and you can book

Full API access

Integrate chat and configuration into your own systems. Automate setup, build custom workflows, or connect to your existing tools.

Docs

Customers

What Lexey is doing right now

Industrial power systems

I need a quote for backup power at our depot.

Lexey

Happy to help. What's your site's peak load? I'll pass your details to our sales manager.

Answers detailed product questions instantly.

Sales-qualified leads route directly to the Sales Manager's inbox, turning website traffic into revenue.

Internet service provider

Can I get fibre at my address?

Lexey

Let me check. What's your postcode?

Checks coverage and recommends the right plan in real time.

Customers complete an application end-to-end without ever talking to sales.

Software vendor

My CSV export is missing a column.

Lexey

Thanks. I've logged this for the team with your account details, and they'll reply by email.

Triages front-line user enquiries before they reach the team.

Developers stay focused on shipping features; support handles only the tickets that matter.

Questions

Common questions

What is Lexey?: Lexey gives your website an AI agent that answers customer questions from your own website and content. You set it up and improve it by talking to Lexey, not by building flows or writing prompts.
Do I need a helpdesk to use Lexey?: No. Lexey is built for businesses that don't run one. When a customer needs a person, the agent takes their details and emails the request to the inbox you already use, and webhooks can send it on to other tools.
How long does it take to set up?: Most businesses have a working agent in minutes. Paste your website address, answer a few questions, then add one line of code to your site or share a link to a hosted chat page.
What happens when the agent doesn't know the answer?: It answers only from what you've taught it, so it says it doesn't know rather than guessing, and offers to take the customer's details for your team. Lexey points out the questions it couldn't answer so you can fill the gaps.
Can it hand a customer over to a person?: Yes, by email: the request arrives with the customer's details and the whole conversation, and your team follows up. It doesn't pass a live chat to a person mid-conversation.
How much does Lexey cost?: Starter is US$19 a month and Growth is US$49 a month, each with credits included. Every new account gets free credits to try Lexey, with no card needed.

Try Lexey on your own website.

Paste your URL and watch your AI support agent build itself. No credit card needed.

Set up in 5 minutes · no code

Let your website
answer customers

Lexey learns your business from your website and creates a customer-facing AI agent that's tailored to your tone and safe for your customers.

See pricing

No credit card needed

Live demoAsk it anything — it learned from lexey.ai

Built in

What you get

Setup, deployment, monitoring, and safety — all included.

Talk to LexeySetup

Import the FAQ from tidewell.example/faq

Lexey read tidewell.example/faq · 24 questions

Lexey

I read 24 questions on that page. 18 aren't in your knowledge base yet, so I've drafted an article for each. Want me to save them?

Yes please. And keep answers short and friendly.

Lexey

Done. 18 articles saved, and your agent will now answer in a short, friendly tone.

Also add our workshop hours

What changedJust now

Knowledge18 articles addedSaved

ToneShort and friendlySaved

Delivery times/faq
Returns and refunds/faq
Bike fitting/faq
Servicing and repairs/faq

and 14 more

Business contextDone

Common queriesDone

Ideal responsesDone

BoundariesNext

Lexey

Next: what should your agent never say, and when should it hand over?

Set up in minutes

Paste your website URL or chat with the setup agent. Lexey learns your business and starts helping customers — no forms needed.

Docs

Delivery timesPublished

Bike fittingPublished

Workshop hoursPublished

Lexey

I've added “Workshop hours” to your knowledge base.

Learns from your content

Import from your website or build knowledge through conversation. Review responses and refine answers over time via management chat.

Docs

From Lexey09:41

[Escalation] Wants a quote for 12 fleet bikes — sam@example.com

Sam runs a delivery firm and asked about bulk pricing. Contact details are in the conversation.

Leads & escalation

Collects customer contact details, sends email alerts for complex issues, and fires webhooks — all configured through conversation.

Docs

Reply checkQA 2 / 5

“Yes, a full service takes three working days and costs £60.”

Missing knowledgeNot in your knowledge base. Add servicing times so Lexey can answer.

Safe by default

Every message is screened for prompt injection before the agent answers, and every reply is checked for hallucination and tone, with anything flagged for you to review.

Docs

<script
  src="https://lexey.ai/embed/widget.js"
  data-tenant="tidewell-cycles"
></script>

Hi! Ask me about bikes, fitting or servicing.

Embed on your website

Add AI support to any website with a single line of code. Choose an embedded chat, floating widget, or standalone hosted page.

Docs

curl -N -X POST \
  …/customer/conversations/$ID/messages \
  -d '{"message": "Can I book a bike fitting?"}'

StreamingYes. Fittings take about an hour, and you can book

Full API access

Integrate chat and configuration into your own systems. Automate setup, build custom workflows, or connect to your existing tools.

Docs

Customers

What Lexey is doing right now

Industrial power systems

I need a quote for backup power at our depot.

Lexey

Happy to help. What's your site's peak load? I'll pass your details to our sales manager.

Answers detailed product questions instantly.

Sales-qualified leads route directly to the Sales Manager's inbox, turning website traffic into revenue.

Internet service provider

Can I get fibre at my address?

Lexey

Let me check. What's your postcode?

Checks coverage and recommends the right plan in real time.

Customers complete an application end-to-end without ever talking to sales.

Software vendor

My CSV export is missing a column.

Lexey

Thanks. I've logged this for the team with your account details, and they'll reply by email.

Triages front-line user enquiries before they reach the team.

Developers stay focused on shipping features; support handles only the tickets that matter.

Questions

Common questions

What is Lexey?: Lexey gives your website an AI agent that answers customer questions from your own website and content. You set it up and improve it by talking to Lexey, not by building flows or writing prompts.
Do I need a helpdesk to use Lexey?: No. Lexey is built for businesses that don't run one. When a customer needs a person, the agent takes their details and emails the request to the inbox you already use, and webhooks can send it on to other tools.
How long does it take to set up?: Most businesses have a working agent in minutes. Paste your website address, answer a few questions, then add one line of code to your site or share a link to a hosted chat page.
What happens when the agent doesn't know the answer?: It answers only from what you've taught it, so it says it doesn't know rather than guessing, and offers to take the customer's details for your team. Lexey points out the questions it couldn't answer so you can fill the gaps.
Can it hand a customer over to a person?: Yes, by email: the request arrives with the customer's details and the whole conversation, and your team follows up. It doesn't pass a live chat to a person mid-conversation.
How much does Lexey cost?: Starter is US$19 a month and Growth is US$49 a month, each with credits included. Every new account gets free credits to try Lexey, with no card needed.

Try Lexey on your own website.

Paste your URL and watch your AI support agent build itself. No credit card needed.

Let your websiteanswer customers

What you get

Set up in minutes

Learns from your content

Leads & escalation

Safe by default

Embed on your website

Full API access

What Lexey is doing right now

Answers detailed product questions instantly.

Checks coverage and recommends the right plan in real time.

Triages front-line user enquiries before they reach the team.

Common questions

Try Lexey on your own website.

Let your websiteanswer customers

What you get

Set up in minutes

Learns from your content

Leads & escalation

Safe by default

Embed on your website

Full API access

What Lexey is doing right now

Answers detailed product questions instantly.

Checks coverage and recommends the right plan in real time.

Triages front-line user enquiries before they reach the team.

Common questions

Try Lexey on your own website.

Let your website
answer customers

Let your website
answer customers