How many customer conversations does the Starter plan include?

Around 300 per month — but the exact number depends on how complex each conversation is, since longer or more detailed exchanges consume more credits.

Credits are an abstract unit that maps to LLM token usage. Different operations consume different amounts of credits depending on the AI model used.

What happens if I exceed my included credits?

Extra credits cost US$2 per million. Turn on auto-reload to top up automatically when your balance runs low, and set a monthly spend limit to stay in control of costs.

Is there a free trial?

Yes — every new account includes enough credits to get started and try Lexey out for free, no subscription required.

Can I upgrade or downgrade?

Yes. Switch plans anytime from the Billing page in the management interface.

Can I cancel anytime?

Yes. Manage your subscription through the Stripe Customer Portal, accessible from the Billing page in the management interface. No lock-in contracts.

I have multiple brands. Does Lexey support that?

Yes. You can create multiple Lexey organisations, each with its own knowledge base and tone of voice, so every brand gets a tailored experience.

Pricing

Choose the plan that fits your scale.

Starter

For solo operators and side projects.

US$19/ month

10M credits included

~300 conversations / month
Customer contact info collection
Email escalation notifications
Webhook event integrations
Auto-reload of extra credits
Up to 50 knowledge articles

Get started

Recommended

Growth

For growing businesses with real volume.

US$49/ month

30M credits included

~1,000 conversations / month
Customer contact info collection
Email escalation notifications
Webhook event integrations
Auto-reload of extra credits
Up to 250 knowledge articles

Get started

All prices are in US dollars (USD) and are charged in USD. If your card is in another currency, your bank converts at its own exchange rate and may add a foreign transaction fee.

Questions

Frequently asked questions

How many customer conversations does the Starter plan include?: Around 300 per month — but the exact number depends on how complex each conversation is, since longer or more detailed exchanges consume more credits.
What is a credit?: Credits are an abstract unit that maps to LLM token usage. Different operations consume different amounts of credits depending on the AI model used.
What happens if I exceed my included credits?: Extra credits cost US$2 per million. Turn on auto-reload to top up automatically when your balance runs low, and set a monthly spend limit to stay in control of costs.
Is there a free trial?: Yes — every new account includes enough credits to get started and try Lexey out for free, no subscription required.
Can I upgrade or downgrade?: Yes. Switch plans anytime from the Billing page in the management interface.
Can I cancel anytime?: Yes. Manage your subscription through the Stripe Customer Portal, accessible from the Billing page in the management interface. No lock-in contracts.
I have multiple brands. Does Lexey support that?: Yes. You can create multiple Lexey organisations, each with its own knowledge base and tone of voice, so every brand gets a tailored experience.

Ready to try it?

Paste your URL and watch your AI support agent build itself. No credit card needed.

Pricing

Choose the plan that fits your scale.

Starter

For solo operators and side projects.

US$19/ month

10M credits included

~300 conversations / month
Customer contact info collection
Email escalation notifications
Webhook event integrations
Auto-reload of extra credits
Up to 50 knowledge articles

Get started

Recommended

Growth

For growing businesses with real volume.

US$49/ month

30M credits included

~1,000 conversations / month
Customer contact info collection
Email escalation notifications
Webhook event integrations
Auto-reload of extra credits
Up to 250 knowledge articles

Get started

All prices are in US dollars (USD) and are charged in USD. If your card is in another currency, your bank converts at its own exchange rate and may add a foreign transaction fee.

Questions

Frequently asked questions

How many customer conversations does the Starter plan include?: Around 300 per month — but the exact number depends on how complex each conversation is, since longer or more detailed exchanges consume more credits.
What is a credit?: Credits are an abstract unit that maps to LLM token usage. Different operations consume different amounts of credits depending on the AI model used.
What happens if I exceed my included credits?: Extra credits cost US$2 per million. Turn on auto-reload to top up automatically when your balance runs low, and set a monthly spend limit to stay in control of costs.
Is there a free trial?: Yes — every new account includes enough credits to get started and try Lexey out for free, no subscription required.
Can I upgrade or downgrade?: Yes. Switch plans anytime from the Billing page in the management interface.
Can I cancel anytime?: Yes. Manage your subscription through the Stripe Customer Portal, accessible from the Billing page in the management interface. No lock-in contracts.
I have multiple brands. Does Lexey support that?: Yes. You can create multiple Lexey organisations, each with its own knowledge base and tone of voice, so every brand gets a tailored experience.

Ready to try it?

Paste your URL and watch your AI support agent build itself. No credit card needed.

Choose the plan that fits your scale.

Plans

Starter

Growth

Frequently asked questions

Ready to try it?

Choose the plan that fits your scale.

Plans

Starter

Growth

Frequently asked questions

Ready to try it?